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Computer Support Services


When you depend on your computers for day to day running of your business or home then the prospect of your computer or a vital piece of equipment failing can be daunting. With a support package from Gatestar Technologies, just a phone call can help resolve any issues, either remotely or with an on-site visit.

We have several plans to suit all customer needs, from simple plans where you may only need our on-site help once a year to a more extensive package suitable for larger organisations that need help on a regular basis with 24/7 support.

If you do not see a plan that suits you then contact us and we can create a custom plan that will meet all your requirements.

Available Computer Support Plans


1 Star Package
2 Star Package
3 Star Package
4 Star Package
5 Star Package
4 callouts/year
1 callout/month
2 callouts/month
4 callouts/month
Unlimited callouts
4 hours Remote Support
10 hours Remote Support
Unlimited Remote Support
Unlimited Remote Support
Unlimited Remote Support
4 hours Telephone Support
10 hours Telephone Support
Unlimited Telephone Support
Unlimited Telephone Support
Unlimited Telephone Support
Response within 1 day
Response within 1 day
Response within 12 hours
Response within 8 hours
Response within 4 hours
9am - 5pm Mon to Fri
9am - 5pm Mon to Fri
9am - 5pm Mon to Fri
9am - 5pm Mon to Fri
24/7 Support
£25.00 per Month
£35.00 per Month
£50.00 per Month
£70.00 per Month
£100.00 per Month

If you have any questions regarding any of these plans, please do not hesitate to contact us and one of our staff will get back to you as soon as possible.